Legal notice
Legal Notice
Last updated: 12 November 2026
Welcome to Oak & West. This Legal Notice provides information about the business responsible for operating our website and the terms relating to its use.
1. Website Information
Trading Name: Oak & West
Website: https://oakwest.co.uk
Business Activity: Online retail of country and Western-inspired clothing, footwear and accessories.
Customer Support Hours:
Monday–Friday: 9:00am–5:00pm (UK Time)
Saturday–Sunday: Closed
We aim to respond to enquiries within 1–2 working days.
4. Website Operation
The Oak & West online store operates using the Shopify e-commerce platform.
E-commerce Platform: Shopify
Website Domain: oakwest.co.uk
Payments are processed securely through the payment methods available at checkout.
5. Intellectual Property
Unless otherwise stated, original content, branding, graphics, photographs and written materials owned by Oak & West are protected by applicable intellectual property laws.
Unauthorised reproduction, distribution or commercial use of our protected materials is prohibited without prior written permission.
Third-party trademarks and intellectual property remain the property of their respective owners.
6. Website Information
We aim to ensure that the information displayed on our website is accurate and up to date.
Product availability, prices and descriptions may be updated when necessary.
Nothing in this notice limits or excludes any statutory consumer rights or liability that cannot lawfully be excluded.
7. Privacy and Data Protection
We are committed to protecting personal information in accordance with applicable data protection legislation, including the UK GDPR and Data Protection Act 2018, where applicable.
For further information about how we collect, process and protect personal data, please refer to our Privacy Policy.
8. Consumer Rights
Purchases made through Oak & West are subject to applicable UK consumer protection legislation.
Customers retain their statutory rights concerning product quality, delivery, cancellations, returns and refunds.
For further details, please review our Terms of Service, Shipping & Delivery Policy and Refund & Returns Policy.
9. Applicable Law
This Legal Notice is subject to applicable law.
Nothing in this notice removes mandatory consumer protections or restricts rights that cannot lawfully be excluded.
10. Contact
Oak & West
Timeless Country Living.
Website: https://oakwest.co.uk